We have been paying our monthly bill each month, but no internet is provided by Mediacom.

We are running into cashflow issues because we have issues accessing invoices to bill our customers and we get cut off as our phone servers lose connection. We are trying to run a business now for 5 months with a band aid solution to get us by, but it is not working. It has been a week now and all the information I received from Melissa is that the cable is ran to our building and they need to go back and splice it, but she has no idea when that will happen. We finally got a cable ran to our facility on, but it is not spliced into our building. The only reason I found out is because I called multiple times and went to a Mediacom building and talked to someone from the residential side who contacted someone from the business side, who was not Melissa our assigned rep. I found out on that new date to have services is now. We received no notification that anything was delayed. has come and gone and still we have no service. The permits were finally pulled on July 19th and we expected to have service on. There was no cable to the new facility and would require construction. We had a transfer ticket to move our services. We moved into our new facility end of May 20222. Our business has a contract through Mediacom to provide internet services.

Mediacom bill pay convergent care